Payment on an account is generally due on the 28th of each month. A billing notification will be sent each month a balance is due. Bills not paid in full by the required due date are subject to a late payment fee of 10% of the account balance due, up to $25 per month. Late fees are assessed after the due date each month for any past-due balances. Failure to receive a bill does not relieve the student of obligation to pay by the deadline or incur late charges.
Exceptions to Late Fees Include
KEES Scholarship Recipients
In the fall and spring semesters, students who are receiving the KEES scholarship will be exempted from the late fee on the portion of their bill that is paid by this scholarship for the months of August and January. If there is an amount due over the amount of the scholarship, the student will need to pay this amount either by financial aid, a payment plan or full payment.
First-Time Loan Borrowers
Due to federal regulations, students must be enrolled for thirty (30) days before Direct Loans can be applied to their account balances. As long as the student is packaged and has accepted this loan before the due date, they will be exempted from the late fee in the first month of the semester in which they originally enroll. As above, if there is an amount due over the loan amount, the student will need to pay this amount either by other financial aid, a payment plan, or full payment.
Chapter 33-GI Bill Recipients
Students who receive this benefit will have late fees waived after payment is received in the following circumstances: Students who are receiving an amount less than 100% of the bill must pay their amount on or before the first due date of the semester, either in full or with other financial aid. Students must also complete appropriate course enrollment forms by the first day of classes to qualify for the late fee waiver. Allow up to 14 days after payment is received for waiver to be processed.
Have You Received a Notice of Intent?
If you have received a notice of intent to place your past due account with the KY Department of Revenue, please note: Under federal law, Family Educational and Privacy Rights (FERPA), you have the right to protest the accuracy of the bill if you believe the tuition, fees, or other charges are inaccurate. (20 U.S.C. 1232g(a)(2) and 34 CFR 99.20-99.22).
To request an amendment to your student account, please submit your request in writing to Student Accounting Services using the mailing or email address listed below within twenty-one (21) days of the date of this notice. Specifically, you must:
Eastern Kentucky University
Student Accounting Services
521 Lancaster Avenue, Whitlock CPO 60
Richmond, KY 40475
sas.processing@eku.edu
NOTE: Hearings will not be granted on the grounds of inability to pay. Your name and account number must be included on all correspondence.
If no contact has been made within twenty-one (21) days of this notice, your account will be referred to the Department of Revenue for collection pursuant to Kentucky Revised Statutes (KRS) 45.237, 45.238, and 45.241 without further notice. This may result in wage garnishments, bank levies, tax refund seizures, or other collection actions. Additional collection penalties will be added to the total amount due to defray the cost of collections.