Call group members can receive calls on your behalf. Once created, you can use the forwarding instructions in the previous section to have calls forwarded to your call group.
To get started, go to Settings and the “more” icon with three dots next to your profile picture at the top of Teams. Then select Settings > Call icon tab.
Under Manage call group, select either Add a call group to create a new group or Edit to change members, settings, or call order if you’ve already created a call group.
A new window appears. You can enter their name or phone number in the Add a call group member field. You cannot add external phone numbers.
Once your group members are set, you can choose whether to have them notified at the same time or according to their listed order—click Save to proceed.
Assigning a Group Call
Go into the Settings menu, select Calls, then go to the Call handling and forwarding section.
Choose the When you can’t answer a call menu, then select Redirect to a call group. It will save automatically once assigned.
