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How to Connect to Wireless Network

The following support article will show you how to connect your device to the wireless network at EKU. Depending on your device, there might be special instructions below.

Wireless Networks at EKU

There are several networks available at EKU that have different purposes.

EKU Secure (eku_secure)

This is the fastest and most secure wireless network to connect to. It requires you to enter your EKU email username and password when prompted. Most devices you have support this type. There are some devices that are unable to connect to this type of network. If this network works for your device, it’s the best choice.

EKU Guest Network (eku_guest)

This wireless network allows users who are visiting campus to have a mechanism to get online. It doesn’t require a username/password to connect but does have lower speeds and the authentication process is a pop-up window and must be repeated every 8 hours or so. Great for short term needs or folks visiting EKU.

Bring Your Own Device (eku_byod)

This wireless network is special and created to help folks connect devices that don’t easily support the mechanisms behind eku_secure and eku_guest. To connect to this network, you will need to login to http://byodportal.eku.edu and add an entry for your device. Full Instructions for this process are here – https://it.eku.edu/byod.

Devices With Known Issues

Please refer to this document for information about what’s known to work -> Wireless Device Compatibility.

Connect to EKU Secure Wireless on a Windows 10 & 11 Computer

NOTE: Use left drop-down arrow icon for reference images or additional information.

Connect to EKU Secure Wireless on a Mac Computer

Follow the steps below to connect to the Secure wireless network at EKU.

NOTE: Use left drop-down arrow icon for reference images or additional information.

  • Click on the wireless connection icon

Connect to EKU Secure Wireless on an iPhone/iPad

The following instructions will help you connect your iPhone, iPod Touch, or iPad to our secure wi-fi network.

NOTE: Use left drop-down arrow icon for reference images or additional information.

  • You should now be connected to EKU’s secure Wi-Fi network

Connect to EKU Secure Wireless on an Android Phone

NOTE: Use left drop-down arrow icon for reference images or additional information.

  • Navigate to Settings
  • Select Wi-Fi
  • Select Add Wi-FI Network
  • Choose eku_secure
  • Press Connect
  • NOTE: Android 11 Users: If you are asked for a domain, the domain needed is “isepsn1.eku.edu”. You will also need to select “Use System Certificate”
  • Username
  • Password
  • Anonymous Identity: (blank)
  • Network SSID: eku_secure
  • Security: 802.1x Enterprise
  • EAP Method: PEAP
  • Phase 2 Authentication: MSCHAPV2
  • Select “Save” and proceed to a browser to confirm Wi-Fi is working

Connect to EKU Secure Wireless on a Linux Computer

NOTE: Use left drop-down arrow icon for reference images or additional information.

Linux with a GUI

This example uses Graphical User Interface (GUI) and the Ubuntu Linux distribution.

  • Click on networking icon (upper right corner of desktop)
  • Enter the Network name (ssid): eku_secure
  • Choose the path to the security certificates on your system using the “file” icon
  • Enter EKU E-Key username and password

Linux/Unix-based with NO GUI

Wireless configuration for Unix-based systems without going through a GUI is done by editing or creating the wpa_suppicant.conf file. This file is often located under the /etc directory.

  • network={
    ssid=”eku_secure”
    scan_ssid=1 #this will enable scanning for hidden networks
    proto=RSN
    key_mgmt=WPA-EAP
    eap=PEAP
    identity=”your_EKU_E-key_ID”
    password=”your_E-key_password”
    ca_cert=”/etc/ssl/certs/Addtrust_External_CA.pem” # this is the path to the cert on your system
    phase1=”peaplabel=0″
    phase2=”auth=MSCHAPV2″
    }

In this case you will likely have to locate the Addtrust_External_CA.pem certificate and placed in the proper directory and modify the ca_cert line as in the sample file above to reflect the certificate’s location on your system.

Further details for connecting to a wireless network on a Unix based system will vary by version. This support article conveys the general configuration settings for connecting to eku_secure. For further detail refer to your particular distribution documentation.

Connect to EKU Guest (eku_guest)

Choose EKU_GUEST under your wireless connection options. Once you have connected and opened a browser, you will be redirected to a webpage where you can accept the terms and conditions of being connected to our open network. Once accepted, you can browse the web.

Connect to EKU Guest (eku_guest)

NOTE: Use left drop-down arrow icon for reference images or additional information.

  • Go to the web address chrome://settings
  • Click the arrow ► next to Wi-Fi
  • Click the wireless plus-sign icon (next to the On switch)
  • SSID:  eku_secure
  • Security:  EAP
  • EAP emthod:  PEAP
  • EAP Phase2 authentication:  MSCHAPv2
  • Server CA certificate:  Do not check
  • Identity:  Enter your username (the part of your email address before the @ symbol)
  • Password:  Your password
  • Select “Save” and proceed to a browser to confirm Wi-Fi is working

TROUBLESHOOTING

On the screen chrome://settings/networks?type=WiFi

  • Forget Known Networks:  Under “Known Networks,” click the arrow next to networks such as eku_guest (and especially eku_secure), then click the “Forget” button
  • Turn off Wi-Fi
  • Reboot your Chromebook
  • Re-enable Wi-Fi, then try adding the eku_secure network manually with the above information.

Connect your XBOX

There are two choices for connecting an XBOX to EKU’s network.

  • Use a wired connection. Purchase an ethernet cable long enough to reach the port in your dorm room before you arrive at EKU – we recommend 25ft cable.
  • Connect your device to the wireless network called eku_byod. This requires you complete registration for that device – follow the instructions for connecting a device to BYOD. Note – the BYOD network has bandwidth limitations. You will have a better experience using a wired connection for gaming.

Connect your PlayStation

There are two choices for connecting a PlayStation to EKU’s network.

  • Use a wired connection. Purchase an ethernet cable long enough to reach the port in your dorm room before you arrive at EKU – we recommend 25ft cable.
  • Connect your device to the wireless network called eku_byod. This requires you complete registration for that device – follow the instructions for connecting a device to BYOD. Note – the BYOD network has bandwidth limitations. You will have a better experience using a wired connection for gaming. 

Connect your Roku TV

There are several options for connecting a Roku device to EKU’s network.

  • Use a wired connection if at all possible. Purchase an ethernet cable long enough to reach the port in your dorm room before you arrive at EKU – we recommend 25ft cable. Different models support using a wired connection – Please refer to Wireless Device Compatibility for more information about what models work.
  • Connect your device to the wireless network called eku_byod. This requires you complete registration for that device – follow these instructions. Roku devices will work fine on this network.
  • Important: Roku/Google/Amazon devices may come with functionality that allows a user to connect to the device over Wifi. If enabled, this feature will cause interference for all devices in the surrounding area and prevent users from connecting to the wireless network. The instructions for disabling this are different between devices. Please consult Wireless Device Compatibility for specific device information.

Connect a device to EKU Byod (eku_byod)

EKU provides high-speed internet access for your personal devices. Some devices such as video game consoles and smart TVs might first require a completely free, one-time registration to enable network connectivity.

  • If your device has an Ethernet port, then plug a network cable into it for internet access; or
  • If your device supports WPA2 Enterprise wireless security, then connect to the EKU_SECURE wireless network by using your EKU email username and password to log in (e.g., REGISTER your phones, tablets, or PCs on EKU_SECURE or use Ethernet-DO NOT use the BYOD network); or
  • If your Wi-Fi device only supports WPA-PSK wireless security, then use the portal link below to register your device to connect to the internet.  BYOD registration is for devices WITHOUT Ethernet or WPA-2 Enterprise capabilities.
  • Chromecast users – these currently do not function properly.  When Cisco supplies us with the solution, we will implement that and note it here!

Users can register up to 5 devices at a time.

Restrictions

Certain devices are either restricted or unsupported on our network.

Personal wireless printers

Personal wireless printers that broadcast a network name for a connection are not permitted. If you have one of these printers, please turn off the wireless and connect it directly to your computer via its supplied USB cable while on campus.

Devices using Apple Talk, Bonjour, mDNS; Sonos, and Chromecasts

These devices — such as the AppleTV, Sonos, and Chromecasts — are not currently supported on enterprise-class networks. We are currently working to eliminate this limitation. While you may find these devices work in some areas of the campus at certain times, there is no guarantee of their functionality.

IP telephones and 3G/4G range extenders

IP telephones and 3G/4G range extenders are not readily supported. These devices often use GPS which can be a difficult signal to capture on campus and often encounters compatibility issues with the University’s network security equipment.

Sniffers and network analyzers

Sniffers or network analyzers of any kind are not permitted. These devices and software/hardware configurations are meant to watch traffic and are therefore in violation of EKU’s Acceptable Use Policy, as well as many laws.

Home routers, wireless access points, hubs, switches

Home routers, wireless access points, hubs, or switches, whether wired or wireless, are not supported. These devices can cause issues with performance across the network.

How register your device with BYOD

NOTE: Click arrow trigger icon to open reference images or additional information.

  • Click this link (MAC address) to find the MAC address of your device(s)
  • Follow the instructions to complete your BYOD registration