IMPORTANT: When filling out the ‘Description’ field, please be as detailed as possible with the issue that you are facing. For example, if one of the lights in your room is out, please write the location of the light and which light is out in your room. (i.e. The light closest to the window on the right wall is out.)
Step One
Step Two
Go to the Main Menu by clicking the Three Lines
Step Three
You’re done! It is that simple!