Employee Assistance Program (EAP)

EKU provides an Employee Assistance Program through NexGen EAP. It is a no-cost, confidential, total wellbeing benefit available to employees and eligible family members.

Services

Members receive six sessions per issue with a mental health professional.

INSURANCE HEALTH PLAN COVERAGE
University-provided health insurance plans include coverage for mental health services. There is no limit to the number of visits individuals can have with their mental health provider, but the individual’s insurance plan selection will determine the amount of cost coverage available. A physician’s referral is not required before a visit to a mental health provider if covered by University-provided health insurance. For information, visit Employee Benefits Information.

EKU PSYCHOLOGY CLINIC
The EKU Psychology Clinic is an outpatient behavioral health facility operated by the Department of Psychology. Not to be confused with the University’s Counseling Center, which services our student population, the Psychology Clinic services faculty, staff, and students.

General services provided include:

  • Individual Therapy
  • Assessment, Evaluation, or Testing Services
  • Consultation Services
  • Couples & Family Therapy
  • Therapy, Processing, & Support Groups
  • Outreach Services
  • Telepsychological Services


As a non-profit organization, the Psychology Clinic does not accept insurance; rather, costs for services is based on a sliding scale, and individual sessions range from $6.00 to $40.00 per visit.

Budgeting, bankruptcy, identity theft, loans, credit reports, and more.

We have hired CAPTRUST, one of the largest retirement plan consulting firms in the country, to provide professional and unbiased investment advice and to help improve the financial wellness of our employees.

Do you find yourself asking the following questions:

  • How do I budget towards my financial goals?
  • How do I manage debt I have accumulated?
  • How do I save for my child’s education?
  • Am I on track for retirement?

Financial wellness consultations are offered by CAPTRUST at no charge to our benefit eligible employees. The CAPTRUST Participant Advice and Wellness team is available to provide you with financial guidance for your goals, including your retirement plan decisions. You may schedule an appointment with a consultant by calling 800.967.9948 or visiting captrustadvice.com.

Get advice and resources regarding legal matters such as wills, custody matters, purchasing a home, small claims, etc.

Schedule coaching calls and get assistance with any area of wellness.

Receive assistance on challenges surrounding healthcare.

Up to 60% off through the Working Advantage discount program.

Benefit Information Specialists can assist with personal tasks, such as: trip planning, relocation, event coordination, projects, research, and more.

Benefit Information Specialists can assist with personal tasks, such as: trip planning, relocation, event coordination, projects, research, and more.

Who is Eligible?


  • Employees
  • Employee’s spouse or domestic partner
  • Employee’s dependent children up to age 26

Confidentiality


EAP coverage is paid for by the University and is free to employees and their families. Services provided by the EAP are completely confidential. University officials (including HR staff) will not know either who has accessed these services, or for what reason.

How to Access NexGen EAP


  • Call or text 1-800-327-2255. Please identify yourself as an EKU employee or family member of an EKU employee.
  • Visit nexgeneap.com
  • Use the app: NexGenEAP
  • EKU company ID needed to set up an account: 8892