Clear Your Browser Cookies, Cache, and History

A lot of issues can be resolved by clearing the browser cookies, cache, and history and restarting your PC, especially issues with the learning management systems (LMS) – Blackboard and Canvas.

Firefox


  • Click Application Menu , click History, then click Clear Recent History
  • In the Time range to clear dropdown, click Everything
  • In the Details window, click the arrow icon to expand the list, check all of the options, then click Clear Now

Chrome


  • Click the More icon 
  • Click Clear browsing data
  • Click the Time Range dropdown, then select All Time
  • Verify the checkboxes for Browsing history, Cookies and other site data, and Cached images and files are all selected
  • Click Clear data

Safari


  • From the Safari menu, click History, then click Clear History
  • Click Clear History and Website Data
  • Select All history
  • Click Clear History

Edge


  • Select Settings and more > Settings  > Privacy, search, and services
  • Under Clear browsing data, select Choose what to clear
  • Choose a time range from the Time range drop-down menu
  • Choose the types of data you want to clear. For example, you may want to remove browsing history and cookies but keep passwords and form fill data
  • Select Clear now

Opera


The easiest way to clear everything in Opera is to:

  • Press Ctrl+H to open your history page
  • Click Clear browsing data in the top-right corner
  • Select what you want to delete and the time range, like recent history or all time
  • Click Clear data

Internet Explorer


  • Click the Tools icon (gear)
  • Click Safety, then click Delete Browsing History
  • Deselect (uncheck) Preserve Favorites website data
  • Select all other data or file type options
  • Click Delete