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Certificate in Dispute Resolution

School of Communication Studies

College of Letters, Arts & Social Sciences

Certificate in Dispute Resolution

School of Communication Studies

College of Letters, Arts & Social Sciences

On-Campus & Online

Options

12 Credit Hours

to Graduate

On-Campus: $5,010 Per Semester

Online: $443 Per Credit Hour

Free Books

for All Students

Manage Conflict and Create Meaningful Solutions

Effective conflict management is a critical skill for leaders regardless of field or industry. Properly managed conflict can lead to constructive changes including increased productivity and improved corporate culture. EKU’s dispute resolution certificate provides students with the hands-on, practical skills needed to navigate challenging conversations as well as assess, scope and diagnose issues from all perspectives. Graduates have a competitive edge in the job market and are well prepared to pursue law school or other graduate level programs after completing a bachelor’s degree.

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Career Outlook


Today’s communicators require a breadth of understanding about our world. EKU’s curriculum blends academic and professional preparation through communication course topics such as conflict management, public speaking, and intercultural and organizational communication.

Professional communication is the vehicle to success; employers recognize the importance of communication skills and repeatedly report this as one of the top requirements for new hires and advancement.

Job Titles Include:

  • Corporate trainer
  • Sales professional
  • Communications specialist
  • Marketing specialist
  • Human resource generalist

Students gain the skills and knowledge necessary for both obtaining an entry-level communication position in various fields that relate to communication as well as advancement in their current field.

Employers Include:

  • Frontier Nursing University
  • University of Louisville
  • Bilingvik
  • Protestant Women of The Chapel

The Office of Academic and Career Services is a one-stop shop for all your career and professional development needs.

Services Include:

  • Creating/updating your resume and cover letter
  • Interviewing tips and coaching
  • Career documents review
  • Job search

Why EKU?

  • Free textbooks through EKU BookSmart
  • No application fee
  • Reduced tuition for active-duty military members and their spouses

Attend Online

Choosing an online program doesn’t mean completing your education alone. EKU Online strives to provide students with unparalleled staff and faculty access, rich engagement opportunities and every resource possible to succeed. We are committed to helping you find success in your coursework, as well as identifying and pursuing employment opportunities upon graduation. We are here to help you every step of the way.

Online students have access to:

  • Accelerated 8-week terms
  • Courses begin 6 times per year
  • No campus visits required
  • Personal advisors stay with you from application to graduation
  • Free online tutoring and career services assistance 

Curriculum & Enrollment


Today’s communicators require a breadth of understanding about our world. EKU’s curriculum blends academic and professional preparation through communication course topics such as conflict management, public speaking, and intercultural and organizational communication.

A minimum of 12 credits are required to graduate.

View the degree requirements:

Please review the admissions requirements before applying for this or any program. If you have questions about the program or are planning to register for classes, please speak to the program advisor.

On-Campus Deadlines
Online Deadlines

All applicants must provide an application and evidence of appropriate scholastic achievement through prior educational experience.

Please note that certain degree programs have special admission requirements. Admission to the University does not mean automatic admission to all degree programs.

The completed application and all required supporting documentation must be received by the University no later than:

• August 1 for fall enrollment
• December 1 for spring enrollment
• May 1 for summer enrollment

To apply for undergraduate admission to Eastern Kentucky University (EKU), submit an application at apply.eku.edu and submit any required materials electronically or by mail to:

Office of Admissions
Eastern Kentucky University
Whitlock Bldg. 112, CPO 54
521 Lancaster Avenue
Richmond, KY 40475-3154.

Enrolling & Advising Information


EKU’s College of Letters, Arts, and Social Sciences is committed to delivering high-quality enrollment and academic advising for our students. We strive to create an atmosphere of mutual trust and meaningful engagement to help students reach their academic goals and have a rewarding educational experience.

Interested in enrolling? Reach out to the enrollment counselor for your preferred program.

Photo of Kelsi Butcher

Kelsi Butcher 

College Enrollment Counselor

859-622-2705
kelsi.butcher@eku.edu

Laquanda Miller

Online Program Enrollment Advisor

859-622-9959
laquanda.miller@eku.edu


Student Stories & Features

Rachel Clay

EKU Communication Studies Student
I have discovered how to effectively communicate with others in professional settings, interpersonal settings, small groups, and so much more. I have gained skills in conflict management, public speaking, intercultural communication, organizational communication and I am continuing to learn more every day! I am truly grateful to receive my degree in Communication Studies here at EKU!
EKU student Rachel Branscum smiles for a selfie.

Rachel Branscum

EKU Communications Studies Student
I appreciate that the communication studies program incorporates the real world into the curriculum, that way when I graduate, I actually feel prepared and equipped for a job in my field.
EKU student Joycelyn Williams smiles for a selfie.

Joycelyn Williams

EKU Communications Studies Student
This degree program has given me tools to use in the classroom and outside the classroom. This program is teaching me proper communication techniques that will be beneficial not only for my career, but everyday life.

Upcoming Events


News & Updates


Related Programs

Certificate in Communication Studies

Common Job Titles: sales professional, communications specialist, marketing specialist

Modalities: online and on-campus

Credit Hours: 24

Certificate in Communication in the Workplace

Common Job Titles: human resource generalist, corporate trainer

Modalities: online and on-campus

Credit Hours: 18


Contact Information

School of Communication

521 Lancaster Avenue
317 Combs Building
Richmond, KY 40475

859-622-7324